Frequently Asked Questions
Answers to common queries about our simple remote bookkeeping support
What services does ledgerlane provide for very small businesses?
Ledgerlane offers remote bookkeeping support tailored to micro enterprises and sole proprietors. Our services include transaction recording, monthly reconciliations, expense categorization, financial statement preparation, and ongoing consultation via secure online channels.
How does your remote bookkeeping process work?
After onboarding, you share your documents digitally. We set up your accounts in cloud software, record transactions, reconcile monthly, and deliver clear reports. You review results through our secure portal and communicate with our team via email or scheduled video calls.
Who should use ledgerlane’s services?
Ledgerlane is ideal for self-employed professionals, small home-based ventures, micro retailers, and startup service providers seeking organized finances without the overhead of in-house bookkeeping staff.
How do I get started with ledgerlane?
Visit ledgerlane.site, select a plan that suits your transaction volume, complete the online signup form, and upload basic financial records. Our team will confirm your setup and schedule an introductory call.
What documents do I need to provide?
You’ll need bank statements, credit card statements, receipts or digital invoices, and any prior bookkeeping exports. All uploads are encrypted, and our on-boarding guide walks you through each step.
How often will I receive financial reports?
Monthly reports are delivered within the first week after month-end. You can also request interim statements or custom date-range summaries as needed.
Which software platforms do you use?
We work primarily with widely trusted cloud bookkeeping tools to ensure accessibility, data safety, and compatibility with your banking partners. If you have a preferred system, let us know during onboarding.
How do you ensure data security?
All files are transmitted over secure encrypted channels. Access to your accounts is managed with multi-factor authentication and strict permissions. We follow industry best practices to protect your information.
What is your pricing structure?
Our fees are based on the number of monthly transactions and the complexity of your account structure. You choose a tiered plan that aligns with your activity level and pay a flat monthly fee for unlimited support.
Can ledgerlane integrate with my business bank account?
Yes. With your permission, we connect your business bank account to our bookkeeping platform to automate transaction imports and minimize manual data entry.
Do you assist with year-end filing preparation?
We compile year-end financial statements and summaries that your tax preparer or accountant can use directly. Our package includes a trial balance, income report, and balance snapshot.
Can I access my records anytime?
Absolutely. All financial records and reports are stored in a secure online portal that you can access 24/7 from any device with an internet connection.
What customer support options are available?
Email support is included in every plan, and you can schedule video consultations during business hours. Emergency assistance can be arranged on request for critical issues.
Do you offer custom plans for unique requirements?
Yes. If your business has special reporting needs or nonstandard workflows, we’ll design a custom engagement that fits your schedule and document flow.
How do I pause or cancel my service?
You can pause or cancel at any time with 30 days’ notice. During suspension, we maintain your records securely so you can resume quickly when you’re ready.